Privacy Policy
Effective Date: 20/04/2025
At Aqua Cars Maidenhead Taxis (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We may collect the following information:
- Your name, contact details (email address, phone number), and pick-up/drop-off locations.
- Payment information when you make a booking.
- Information automatically collected via cookies when you browse our website (e.g., IP address, browser type).
2. How We Use Your Information
We use your information to:
- Process bookings and provide taxi services.
- Communicate with you about your bookings or enquiries.
- Improve our website and services.
- Meet legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your data with:
- Drivers and staff to provide your requested service.
- Payment processors to handle transactions securely.
- Authorities, if required by law.
4. Cookies
Our website uses cookies to enhance your browsing experience. You can manage cookie settings through your browser preferences.
5. How We Protect Your Information
We have put appropriate security measures in place to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Object to or restrict our processing of your data.
- Withdraw consent at any time (where processing is based on consent).
To exercise any of these rights, please contact us at [Insert Email Address].
7. Retention of Information
We will keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including legal, tax, and reporting requirements.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Aqua Cars Maidenhead Taxis
[Company Address]
01628 782631 / 07921 848342
aqua.cars@hotmail.co.uk
[Website URL]
Terms of Service
Effective Date: 20/04/2025
Welcome to Aqua Cars (“we”, “our”, “us”). By booking or using our taxi services, you (“customer”, “you”, “your”) agree to be bound by the following terms and conditions. Please read them carefully.
1. Services
We provide private hire and taxi transport services within the United Kingdom. All bookings are subject to availability.
2. Bookings and Cancellations
Bookings can be made via phone, website, or app (where available).
Cancellations must be made at least [Insert Timeframe, e.g., 1 hour] before the scheduled pick-up time to avoid a cancellation fee.
If you cancel with less notice or fail to appear, you may be charged the full fare.
3. Fares and Payment
Fares are based on the distance, time, and applicable rates at the time of booking or travel. Payment is due upon booking unless otherwise agreed in advance. We accept all major credit cards.
4. Passenger Conduct
Passengers must behave respectfully and not act in a way that endangers the driver, the vehicle, or other road users.
Seat belts must be worn at all times.
We reserve the right to refuse service to any passenger behaving inappropriately.
5. Liability
We are not liable for any delays caused by circumstances beyond our control, such as traffic, road closures, weather, or accidents.
We are not responsible for loss or damage to personal belongings left in our vehicles.
6. Lost Property
Any property found in a vehicle will be kept for [Insert Timeframe, e.g., 14 days]. Please contact us to arrange collection.
7. Changes to Terms
We may update these terms from time to time. The latest version will always be available on our website.
8. Complaints
If you are unhappy with any part of your service, please contact us within [Insert Timeframe, e.g., 7 days] of your journey.
9. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
Aqua Cars Maidenhead Taxis
[Company Address]
01628 782631 / 07921 848342
aqua.cars@hotmail.co.uk
[Website URL]
